{"id":13,"date":"2023-11-08T10:36:46","date_gmt":"2023-11-08T10:36:46","guid":{"rendered":"https:\/\/www.accessories-replacement.com\/blog\/?p=13"},"modified":"2023-11-08T10:36:46","modified_gmt":"2023-11-08T10:36:46","slug":"my-laptop-acer-swift-1-generally-works-fine-but-it-stops","status":"publish","type":"post","link":"https:\/\/www.accessories-replacement.com\/blog\/my-laptop-acer-swift-1-generally-works-fine-but-it-stops\/","title":{"rendered":"My laptop Acer swift 1 generally works fine BUT it stops"},"content":{"rendered":"\n<p>My laptop Acer swift 1 generally works fine BUT it stops, black screen no response. Pressing the start button starts it again to a normal (ish) log on. Previous active searches can be recovered. Appears to stop only when using the internet &#8211; not word processing or spreadsheet. Mains applied, Battery is good. No sign of overheating. Once had a system failure message but have lost the detail. Something like &#8220;System exception&#8221; Local computor man trid but failed to spot the problem. Any ideas.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<p>The issue you&#8217;re experiencing with your Acer Swift 1 could be caused by various factors. Here are some steps and considerations to address the problem:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>Check Event Viewer:<\/strong>\n<ul class=\"wp-block-list\">\n<li>Windows Event Viewer can provide insight into system errors or warnings. Search for &#8220;Event Viewer&#8221; in your Windows search bar, then check the logs under &#8220;Windows Logs&#8221; for critical or error messages around the times of the black screen issue. This might provide more specific information about the &#8220;System Exception&#8221; error you encountered.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Update Drivers and BIOS:<\/strong>\n<ul class=\"wp-block-list\">\n<li>Ensure that your laptop&#8217;s drivers and BIOS are up to date. Sometimes outdated drivers can cause system instability, especially when using the internet. Visit Acer&#8217;s official website and check for any available updates for your model.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Scan for Malware or Viruses:<\/strong>\n<ul class=\"wp-block-list\">\n<li>Perform a full system scan using a reliable antivirus program to ensure that the laptop is free from malware or viruses that might be causing the issue.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Check Internet Browsers:<\/strong>\n<ul class=\"wp-block-list\">\n<li>The issue occurring only during internet usage suggests a potential problem with the browser. Try using a different browser or reinstalling the current browser to see if the issue persists.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Check Power Settings:<\/strong>\n<ul class=\"wp-block-list\">\n<li>Adjust your power settings to ensure that your laptop isn&#8217;t set to turn off or go into sleep mode while using the internet. Sometimes incorrect power settings can cause unexpected shutdowns.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Run System File Checker (SFC) and Check Disk (CHKDSK):<\/strong>\n<ul class=\"wp-block-list\">\n<li>Open Command Prompt as an administrator and run &#8220;sfc \/scannow&#8221; to scan and repair system files. Also, run &#8220;chkdsk C: \/f&#8221; to check and fix potential disk errors.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Hardware Diagnostics:<\/strong>\n<ul class=\"wp-block-list\">\n<li>Consider running hardware diagnostics to ensure there are no underlying hardware issues causing the problem.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Consult Acer Support:<\/strong>\n<ul class=\"wp-block-list\">\n<li>If the issue persists, it might be best to contact Acer support or a professional technician for further diagnosis. They might be able to perform more in-depth diagnostics and provide a solution specific to your laptop model.<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n\n\n\n<p>Remember to back up important data regularly, especially if the laptop experiences unexpected shutdowns. If the problem persists, it&#8217;s important to seek professional assistance to prevent any further damage or data loss.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>My laptop Acer swift 1 generally works fine BUT it stops, black screen no response. Pressing the start button starts it again to a normal (ish) log on. Previous active searches can be recovered. Appears to stop only when using the internet &#8211; not word processing or spreadsheet. Mains applied, Battery is good. No sign &#8230; <a title=\"My laptop Acer swift 1 generally works fine BUT it stops\" class=\"read-more\" href=\"https:\/\/www.accessories-replacement.com\/blog\/my-laptop-acer-swift-1-generally-works-fine-but-it-stops\/\" aria-label=\"Read more about My laptop Acer swift 1 generally works fine BUT it stops\">Read more<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-13","post","type-post","status-publish","format-standard","hentry","category-it-support"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>My laptop Acer swift 1 generally works fine BUT it stops - IT Support<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.accessories-replacement.com\/blog\/my-laptop-acer-swift-1-generally-works-fine-but-it-stops\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"My laptop Acer swift 1 generally works fine BUT it stops - IT Support\" \/>\n<meta property=\"og:description\" content=\"My laptop Acer swift 1 generally works fine BUT it stops, black screen no response. 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